PAN or Permanent Account Number is 8 digit number issued by Income Tax Department and is one of the most important document these days. Primarily, it is used as an identity proof to avail the benefit of some public schemes and entitlements in the rural areas. People from the villages have to travRead More..

Community-led Total Sanitation (CLTS) is an approach, under the government’s Swach Bharat Mission (Gramin), which is based on triggering collective behavioural changes among rural communities to adopt hygienic sanitation behaviour and guarantee access to toilet facilities for all households. With thRead More..

In mid-2015, the post office of Itki block directed pensioners to open personal accounts in nationalized banks for further transactions. This turned out to be nerve-aching news for Nanki Kerketta, a 64-year-old widow from Kunti village in Itki block. She began visiting the bank every alternate day iRead More..

Jasim Kuraishi is the sole earning member of a ten person family in Targari village. He is engaged with the brokers who are involved in goat-business. He finds customers for them and in return collects is commission after completion of the deal. Though he has a good livestock with him, yet they are Read More..

The National Food Security Act (NFSA) of 2013 aims to provide food and nutritional security to the citizens while ensuring access to adequate quantity and quality of food at affordable prices. In Jharkhand alone, the state government claims to provide benefits under the act to 57,29,416 families. IRead More..

Despite Liberalisation phase Govt. of Bihar is running 80 plus public welfare schemes. The claimant of these different entitlements runs in millions in such scenario, there tend to be scope for Grievances among citizens. Keeping this in mind, civil society across the state (as well as country) is inRead More..

Bihar is the only state in the country to have passed a law on Grievance Redressal. This is one of the component of the Jawaabdehi law that is being advocated in Rajasthan by MKSS, SRabhiyan and many other civil society organizations, for which the Jawabdehi Yatra was conducted iRead More..

Jatri Orain is a 44-year-old widow of the same village. Three years ago, her husband died of excessive consumption of alcohol, leaving her with nine children to and barely any source of income. While four daughters were married off early, she was still responsible for five other children who were stRead More..

Soochna Seva launched "Nagrik Samwad & Sahayata Kendra" in Tehri Gharwal, Uttarakhand in collaboration with District Administration.  The Chief Development Officer (CDO) ‘Mr. Ashish Bhatgain was very keen to have a system where grievances from ground can be heard by the concerned deparRead More..

Fifty-six-year-old Achalram, a resident of Kalyanpur in Barmer district of Rajasthan, has been working in a stone quarry for the last 15 years while his wife earns 100 days of labour under MGNREGA every year. Hailing from a poor family of a backward caste, Achalram has lived a hard life and continueRead More..